There has been much focus recently on the scourge of workplace harassment and bullying behaviour. Many employers are placing great importance on creating awareness amongst their managers and other staff of what is meant by harassment and bullying in the workplace, and rightly so. What is not receiving quite so much consideration, however, is the very important and sensitive matter of how the employer should be responding to and handling reports or complaints of harassment in order to meet the needs of all stakeholders involved. Keshni Naicker: Partner, Employment & Benefits, Bowmans Law Amandla Makhongwana: Senior Associate, Employment & Benefits, Bowmans Law Dr Angela du Plessis: Internationally Accredited Mediator, Facilitator and Consultant specialising in Workplace Harassment, Racism and Bullying.